April 13, 2022 12:00 PM – 12:30 PM Willow/Sycamore
Have you wondered about how OEMs and other manufacturers utilize a proven tool kit to improve operations cost, customer service, and quality? Or how can your operation gain efficiencies and increase technician satisfaction using modern tools?
Process management is critical to customer satisfaction and technician retention, and in this session you’ll leave with some tools and ideas to improve your fixed ops processes.
Attendees will:
Key Takeaways: